Arrow ECS Becomes first VAD in U.K. to Offer Automated Renewals for VMware

HARROGATE, U.K. (Oct. 7, 2009) -The DNS Arrow group of Arrow Enterprise Computing Solutions has expanded its automated licensing renewals system to include VMware support services contracts. DNS Arrow is the first distributor in the United Kingdom to offer this more efficient and effective renewal management support for VMware resellers.

"We are delighted to be the first distributor of this VMware renewals service for our customers in the U.K.," said Steve Pearce, managing director for DNS Arrow. "Improving our products for customers is always of key importance to us, and judging by the immediate success of this system since offering it for many of our other lines, we are confident that VMware customers will benefit from this significant upgrade in the renewals process."

"In fact, the data we're seeing through the module thus far indicates that the revenues from VMware renewals for resellers are already showing significant increases," Pearce said. "The potentially huge advantages for both DNS Arrow and our customers have been evident from the beginning of this concept, and we look forward to continuing to lead the field in this area." The new module automatically publishes quotes for all service contracts that are within 90 days of expiring, thereby removing the need for manual quote generation for the vast majority of contracts. The system consolidates and presents a single view and status report of all of a reseller's renewal contracts for VMware and automatically generates notifications when contracts are approaching expiration. The solution reduces the cost of the renewal process for resellers and speeds the renewal process for their customers.

The automated system has been in use for the past several years on service renewals for Blue Coat, Check Point, Citrix, HP, IBM, NetApp and Symantec in the United Kingdom, as well as for VMware in Germany.

DNS Arrow is an information technology distributor specialising in providing enterprise-class solutions and services focused on data storage, network security, enterprise software, virtualisation and access infrastructure. It supports resellers from initial consultation, planning, design, and engineering, to implementation. DNS Arrow is a group of Arrow ECS, a business segment of Arrow Electronics Inc. For information about DNS Arrow, visit www.dnsarrow.co.uk.

ABOUT ARROW ENTERPRISE COMPUTING SOLUTIONS
Arrow ECS, a business segment of Arrow Electronics Inc. [NYSE: ARW], provides enterprise and midrange computing products, services and solutions to value-added resellers, system integrators, and independent software vendors. Based in Englewood, Colo., and with offices in 26 countries, Arrow ECS connects its customers to the world's foremost technology suppliers, including HP, IBM, Sun Microsystems, EMC, NetApp, Hitachi Data Systems, and other leading storage networking, software, and security suppliers. Arrow ECS reported $5.4 billion in global enterprise computing solution sales in 2008. Subsidiaries include Alternative Technology, Asplenium, DNS, FINOVIA, Internet Security, IPvista, ITL, LOGIX, REL and Soft-Tronik. Visit www.arrowecs.com for more information.

For further information please contact:

Sebastian Mathews
FD
020 7269 7158
sebastian.mathews@fd.com